Privacy Policy

This privacy policy explains how Durham Motor Company Limited ("we", "us", "our") collects, uses and protects the personal information you provide to us. We are committed to protecting your privacy and handling your data in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who we are

Durham Motor Company Limited is the data controller responsible for your personal data. You can contact us at:

  • Address: Compound 5, Tudhoe Industrial Estate, Spennymoor, County Durham, DL16 6TL
  • Email: [email protected]
  • Telephone: 01388 217510

What information we collect

We may collect and process the following information about you:

  • Your name and contact details (such as address, email address and telephone number).
  • Information you provide when enquiring about, purchasing or financing a vehicle.
  • Vehicle and part-exchange details relevant to your enquiry.
  • Details of your visits to our website and the resources you access.

How we use your information

We use your personal information to:

  • Respond to your enquiries and provide the products and services you request.
  • Process vehicle sales, finance applications and related paperwork.
  • Meet our legal and regulatory obligations.
  • Contact you about your enquiry or, where you have agreed, with relevant offers and updates.

Lawful basis for processing

We process your data where it is necessary to perform a contract with you, to comply with a legal obligation, for our legitimate business interests, or where you have given your consent.

Sharing your information

We do not sell your personal information. We may share it with finance providers, lenders and other partners where necessary to provide the services you have requested, and with regulators or authorities where required by law.

How long we keep your information

We keep your personal information only for as long as necessary to fulfil the purposes we collected it for, including to satisfy any legal, accounting or reporting requirements.

Your rights

Under data protection law you have rights including the right to access, correct, erase, restrict or object to the processing of your personal data, and the right to data portability. To exercise any of these rights, please contact us using the details above.

You also have the right to complain to the Information Commissioner's Office (ICO) at www.ico.org.uk if you are unhappy with how we have handled your personal data.

Contact us

If you have any questions about this privacy policy or how we handle your personal data, please contact us by email at [email protected] or by telephone on 01388 217510.

What our customers say about us

Our Reviews

I've just bought a car from Tony at Durham Motor Company, excellent service.
— Alexandra Swales
Bought many cars over the last 40 years, but never really felt comfortable about things for one reason and another. Until now! Tony was probably the most honest dealer I've ever had the fortune to meet. Helped my son buy his first car, and this place could not be recommended more. A gem of a find.
— David Jobes
After seeing the car on the website , we decided to travel over to have a look. Tony and Jed made us feel very welcome even making us a cup of coffee. Very impressed with the whole service and would definitely recommend them.We wouldn’t hesitate buying off them again.
— j4cmo
Absolutely brilliant place to get your next car. No pressure sales and lots of high spec German cars. Ged was extremely friendly and professional, Ged goes the extra mile to help with everything, including after sales. Jack did an excellent job prepping the car to showroom condition prior to collection. Car came with a full service and MOT. Would highly recommend anyone looking for their next car to go and at least look around their superb collection of cars etc. Thank you to everyone at Durham motor company.
— Michael Kerrigan
Had what I wanted got what I wanted ged and Tony were really helpful
— Alec Entwistle
Great place to buy a good second hand car the guys that own it are top notch made it easy to buy a car would recommend them
— Murray Donaldson
Recently bought a Toyota avenis from durham motor company must say from start to finish they where great would recommend them to anyone.
— antony leason
This is my second car from the DMC Tony always says he won’t sell a car that he won’t drive himself and I believe him. He is a nice bloke, a mechanic by trade so he’s not just a businessman man or a hawkish salesman on commission. He knows his cars. He always has a good selection of motors in the showroom and gives a fair part exchange on any sales. He’s a laid back lad and you can look at his cars at your leisure with no pressure. From now on whenever I’m looking for a change of motor I will always check out DMC first and if he hasn’t got it in the show room I’m sure he’ll find something for you.
— Ian Foster
A real pleasure to deal with these guy's Great car at a great price. No pressure just a friendly chat and the cars they have sell themselves . Thanks lads for a good buying experience. I have and will recommend them anyone .
— arrowtaxi
Just wanted to say a huge thanks to the guys at Durham Motor Company, Tony and the guys were incredible. Picked my car up last week and to say I'm please is an understatement. The car is beautiful and the finish was perfect! The service was 5 star and very efficient, nothing was too much trouble. The cars and garage speak for themselves so there was no hard sell, I'll definitely be a returning customer................Thanks again Tony and the guys at DMC.
— Gareth Thompson-irwin
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